Terms of Service

These Terms of Service (“Terms”) apply to the following websites, applications, and stores (together, the “Services”):

ketident.com — a dental clinic website that also operates an online store selling health ebooks;
gtola.com — a website representing applications built on Trello and the Atlassian platform;
exportdatawiz.com — a website representing applications built on Trello and the Atlassian platform for importing and exporting data.

All Services are owned and operated by the business registered in the Republic of Albania under business registration number (NUIS) L71703038D (the “Company”, “we”, “us”, or “our”).

PLEASE READ THESE TERMS CAREFULLY. THEY LIMIT OUR LIABILITY AND REQUIRE YOU TO USE THE SERVICES ENTIRELY AT YOUR OWN RISK. BY ACCESSING OR USING ANY OF THE SERVICES, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICES.

1. Acceptance of the Terms

By accessing or using any of the Services, you agree to these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization.

2. Description of the Services

We provide informational websites, an ebook store, and software applications that operate on third-party platforms (Trello and Atlassian). The applications store only non-sensitive data, and they store it either within your Trello or Atlassian account or locally in your own web browser; we do not store this data on our servers. The Services may change, be suspended, or be discontinued at any time, in whole or in part, without notice and without liability to you.

3. Use at your own risk

You use the Services, including all websites, the ebook store, and all applications, entirely at your own risk. You are solely responsible for your use of the Services, for any data you choose to process, import, export, back up, or delete through our applications, and for maintaining your own independent backups of any important data. We strongly recommend that you back up your data before using any import, export, or data-modifying feature.

4. Disclaimer of warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. To the fullest extent permitted by applicable law, we expressly disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, error-free, free of harmful components, or that any defects will be corrected. We make no warranty regarding the results that may be obtained from use of the Services or the accuracy or reliability of any information obtained through them.

The websites and any content (including any health-related or dental-related information, and any ebooks) are provided for general informational purposes only and do not constitute professional, medical, legal, financial, or other advice. You should not rely on them as a substitute for advice from a qualified professional.

5. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY, ITS OWNERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF — OR INABILITY TO USE — THE SERVICES, ANY APPLICATION, THE STORE, OR ANY WEBSITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

We bear no responsibility or risk for any problem, loss, damage, corruption, deletion, or unavailability of data, or any other harm that you may experience in connection with the use of our applications, store, or websites. Without limiting the foregoing, we are not responsible for any acts, omissions, outages, changes, or data handling of third-party platforms and providers, including Google, Meta/Facebook, Paddle, Trello, and Atlassian.

To the extent any liability cannot be excluded under applicable law, our total aggregate liability for all claims relating to the Services shall not exceed the amount you actually paid to us (if any) for the specific product giving rise to the claim during the three (3) months preceding the event.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the mandatory law of the Republic of Albania.

6. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its owners, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

7. Payments and refunds

Ebooks are sold through Paddle, which acts as our Merchant of Record and is the reseller for those transactions. All payments, billing, invoicing, taxes, and refunds are handled by Paddle in accordance with Paddle’s buyer terms and refund policy. Any refund request must be made to, and is determined by, Paddle. We do not directly process payments or refunds.

8. Third-party platforms and services

Our applications are built on and depend on third-party platforms (Trello and Atlassian) and use third-party services (Google, Meta/Facebook, Paddle). Your use of those platforms and services is subject to their own terms and policies. We do not control and are not responsible for those third parties, their availability, their changes, or their handling of your data.

9. Intellectual property

All content, software, trademarks, and materials that we provide as part of the Services are owned by the Company or its licensors and are protected by applicable law. You are granted a limited, non-exclusive, non-transferable, revocable right to use the Services for their intended purpose. You may not copy, modify, reverse-engineer, resell, or create derivative works from the Services except as permitted by law.

10. Acceptable use

You agree not to use the Services to: violate any law; infringe any third party’s rights; transmit malicious code; attempt to gain unauthorized access to any system; interfere with or disrupt the Services or underlying platforms; or use the Services in any manner that could damage, disable, or impair them. We may suspend or terminate your access at any time, without notice, for any reason, including suspected breach of these Terms.

11. Termination

We may suspend or terminate the Services, or your access to them, at any time and without notice or liability. Provisions that by their nature should survive termination (including disclaimers, limitations of liability, and indemnification) will survive.

12. Governing law and jurisdiction

These Terms and any dispute arising out of or in connection with them or the Services are governed by the laws of the Republic of Albania, without regard to conflict-of-laws principles. You agree to submit to the exclusive jurisdiction of the competent courts of Albania, to the extent permitted by applicable mandatory law.

13. Severability and entire agreement

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision will be enforced to the maximum extent permitted. These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Services and supersede any prior agreements.

14. Changes to these Terms

We may modify these Terms at any time by posting the updated version on this page. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

15. Contact

Questions about these Terms, and all data removal requests, should be sent by email to admin@gtola.com. Business: NUIS L71703038D, Republic of Albania.